FAQ
HOW DOES THE WARRANTY WORK?
The warranty covers manufacturing defects and structural problems not caused by misuse, drops or lack of maintenance.
Forever. The warranty is for life , as long as you use the scissors correctly.
Of course! Our scissors are designed for intensive professional use.
If something goes wrong on a structural level, we will intervene.
In that case the warranty does not cover the damage, but we can offer you a repair or sharpening service at a discounted price.
Write to us via WhatsApp or email, explaining the problem and sending a photo.
We will guide you step by step through the collection and replacement or repair.
Yes, the warranty also covers engraved scissors , but only for structural defects not related to customization.
CAN'T FIND WHAT YOU'RE LOOKING FOR?
Just fill out this form and we will help you solve the problem.




